This Privacy Policy describes how Alliya Organics (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.alliyaorganics.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on your interaction with our Site and Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:

Information We Collect Directly from You

• Contact Details: Your name, address, phone number, email.

• Order Information: Your name, billing and shipping addresses, payment confirmation, email address, phone number.

• Account Information: Your username, password, security questions.

• Shopping Behavior: Items viewed, added to cart, or wishlisted.

• Customer Support Information: Any details you provide in communications with us.

You may choose not to provide certain information, but this may prevent you from accessing specific features.

Information We Collect through Cookies We also automatically collect information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include your device and browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties We may obtain information about you from third parties, including:

• Service Providers: Companies that support our Site and Services, such as Wix.

• Payment Processors: Who collect payment information to process your transactions.

• Tracking Technologies: Information collected through online tracking technologies by us or third parties.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to fulfill our contract with you, process payments, and manage your account.

• Marketing and Advertising: We use your information for promotional purposes, including sending marketing communications and tailoring services and advertisements.

• Security and Fraud Prevention: We use your information to detect and prevent fraudulent or malicious activities.

• Communication: We use your information to provide customer support and improve our Services.

Cookies Compliance Statement

 

At Alliya Organics, we value your privacy and are committed to being transparent about the use of cookies on our website. Cookies are small text files that are stored on your device when you visit our site. They help us enhance your experience by remembering your preferences, analyzing site traffic, and personalizing content.

 

Types of Cookies We Use:

 

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable basic features such as page navigation and access to secure areas of the site.

Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information about the pages visited and any errors encountered. This information is used to improve our site’s performance.

Functional Cookies: These cookies allow our website to remember choices you make (such as your username or language preference) and provide enhanced, more personalized features.

Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Your Consent: By using our website, you consent to the use of cookies in accordance with this statement. You can manage your cookie preferences through your browser settings, where you can choose to block or delete cookies. Please note that disabling cookies may affect your experience on our site.

 

For more information about our cookie policy or to exercise your rights regarding your data, please visit our Privacy Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Service Providers: Vendors who perform services on our behalf, such as payment processing and shipping.

• Business Partners: Including Wix for marketing and operational purposes.

• With Your Consent: When you direct us to share your information.

• Affiliates: Within our corporate group for operational purposes.

• Legal Compliance: To comply with legal obligations or in connection with a business transaction.

We have disclosed personal information in accordance with the purposes outlined above.

For more details on our privacy practices, please contact us at alliyaorganics@gmail.com. Thank you for trusting Alliya Organics!